When it comes to medical bills, it is hard to find an expert who is squarely on your side, and it can be difficult to get a straight answer to your questions. Our Advocates are here to make finding an answer easy.
Your advocate will:
- Confidently and confidentially answer your questions about your medical bills
- Review your medical bills for accuracy, and correct any errors found
- Negotiate the cost of your out-of-network medical bills
- Help appeal denied claims or pre-service authorizations
- Prescription Pricing
- Benefit questions
- Be your champion saving you countless hours on the phone with providers and insurance companies
Communication with your advocate is easy. Login to our portal, where you can Ask an Advocate your question and upload any pertinent documents. Our portal uses HIPAA compliant security to ensure your information is always kept confidential. When your advocate makes an update to your request, you'll receive an email notification.
If email isn't your preference, schedule an appointment to speak to an advocate. Your advocate will call you at the time you select.